If you need help, feel free to connect with Deni B via TeamViewer. She will be able to see your computer and be able to assist you remotely.
Use the link below to download TeamViewer…don’t worry, it is one of the most secure ways to connect remotely and it cost you nothing to download and connect the application for remote assistance purposes.
You will need to give the application permission to RUN.
Once this screen appears, an alert has been sent to Deni B Help Me!
Deni will reach out, you will be prompted to allow Remote Control.
You have 30 seconds to hit the [Allow]
After installation, an “S.O.S” button will be added for future use. (for most users)
Once launched, you may see either of the two screens. If the button [Request support] is present, click it. (an alert is then sent to Deni B Help me!)
If not, Enter your name (if not already populated) and click on Allow Remote Control.
If you see the widget below instead, Enter your name and clock on “Allow Remote Control.”
You may also choose to send a chat message.